Question 1

What areas of Bangalore do you serve?

Accepted Answer

We currently serve most major localities in Bangalore including Whitefield, Koramangala, Indiranagar, Jayanagar, HSR Layout, BTM Layout, Marathahalli, KR Puram, Electronic City, Sarjapur Road, Hebbal, and Yelahanka.

Question 2

Are your caregivers trained?

Accepted Answer

Yes, all our caregivers undergo structured onboarding covering basic home assistance, caregiving, mobility safety, and daily shift reporting.

Question 3

How do you verify your care partners?

Accepted Answer

Every caregiver goes through identity checks (Aadhaar), profile reviews, and personal reference checks before onboarding.

Question 4

Can I meet the caregiver before they start?

Accepted Answer

We provide detailed caregiver profiles highlighting their interests and background before their first visit. We can also arrange a brief introductory call.

Question 5

What is the difference between a home care attendant and a mobility caregiver?

Accepted Answer

A home care attendant helps with light cooking, organization, daily routine tasks, and companionship. A mobility caregiver is focused on physical support, transfers, walking help, and exercises.

Question 6

What does a 12-hour shift include?

Accepted Answer

It includes dedicated support for the continuous 12-hour period (day or night). The caregiver will assist with meals, routines, companionship, and provide regular WhatsApp updates.

Question 7

How do you handle changes in the senior's mood or routine?

Accepted Answer

Our caregivers focus on building a friendly relationship. If any coordination help is needed, they will immediately inform the family and our dedicated coordinator support.

Question 8

Do you provide support for seniors living alone?

Accepted Answer

Yes, we specialize in caregiving for seniors who live independently, helping them with mental engagement, walks, and local chores.

Question 9

Can they assist with medical needs?

Accepted Answer

Our caregivers focus strictly on daily living support and daily care. For any clinical or medical needs, we advise families to consult qualified healthcare professionals.

Question 10

How quickly can you start service?

Accepted Answer

Depending on location and requirement, we can usually introduce a caregiver within 24 to 48 hours of confirmation.

Question 11

How do I get a quote?

Accepted Answer

You can use our online booking form or message us on WhatsApp with the requirements, age, and shift details. We will provide customized details immediately.

Question 12

What payment methods do you accept?

Accepted Answer

We accept all major UPI apps (GPay, PhonePe), NEFT/IMPS bank transfers, and credit/debit cards via secure payment links.

Question 13

Can I cancel or pause the service?

Accepted Answer

Yes, you can pause or cancel the service by giving us a 24-hour notice. You will only be billed for the days support was provided.

Question 14

Do you provide a daily update?

Accepted Answer

Yes, our caregivers send an end-of-shift update detailing daily activities, meals taken, and general mood directly to family members via WhatsApp.

Question 15

Can you help arrange medical equipment at home?

Accepted Answer

Yes, as a supporting service. We work with trusted medical equipment suppliers in Bangalore to coordinate rental of items like hospital beds, oxygen concentrators, wheelchairs, walkers, and nebulizers. We help you source, arrange delivery, and ensure proper setup. This is not a service we operate directly — we coordinate it on your behalf. WhatsApp us and we will take care of the rest.

Question 16

Can you arrange an ambulance if needed?

Accepted Answer

We do not operate ambulances ourselves. However, if a patient under our care needs emergency hospital transfer, our care coordinator will immediately contact a verified ambulance provider on your behalf and stay on the call with you until help arrives. For life-threatening emergencies, always call 108 first.

Frequently Asked Questions

1General Questions

2Support & Caregiving

3Bookings & Payment

4Equipment & Additional Support

Frequently Asked Questions

1General Questions

2Support & Caregiving

3Bookings & Payment

4Equipment & Additional Support